Last updated February 4, 2026

Thank you for visiting JourneyBuildersinc.com (“Journey Builders“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at service@journeybuildersinc.com.

When you visit our website https://www.journeybuildersinc.com (the “Website“), and more generally, use any of our services (the “Services“, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; phone numbers; email addresses; home addresses; and other similar information.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media account.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
• Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note, however, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, internet or other electronic network activity, online identifiers such as cookies identifiers, log files, session variables, device information, data from cookies and other web-based tracking technologies, geo-location data, social media profiles, social media URLs and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (e.g. Facebook or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account’s privacy settings.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.
• Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
• To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time by contacting us via our contact form.
• Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
• For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

• Affiliates. We may share or disclose your personal information, or obtain personal information from, one or more of our affiliates or subsidiaries for any of the purposes described herein (collectively, “Affiliates”). In addition, our Affiliates may share or disclose your personal information with, or may receive your personal information from, one or more of the other Affiliates. Our Affiliates may use your personal information in any way in which we may use your personal information under this Privacy Policy.
• Service Providers. We may share or disclose your personal information with our service providers or other third party vendors (“Service Providers”) that we retain in connection with our Services, including without limitation the following types of service providers:
  • Email, internet, or other telecommunication service providers, including website hosting;
  • Cloud, other data storage, or other hosting service providers;
  • Third-party payment service providers, including without limitation third-party credit card processors or other intermediary services that assist (either now or in the future) in processing your payments;
  • Analytics companies who assist us with various types of data analytics, web analytics, and app analytics;
  • Other types of third-party application providers or other third-party contractors we engage to assist us in providing our services;
  • App design; and
  • Database management.
• Third-Party Application Providers. We may share or disclose your personal information to third-party application providers, including credit card processors, other third-party payment service providers, or intermediary services that assist in processing your payments.
• Third-Party Analytics Tools or Services. We may use analytics tools provided by Google Analytics to collect and process certain analytics data (“Third-Party Analytics  Tools or Services”). These Third-Party Analytics Tools may also collect data about your use of other websites, apps, and online resources for purposes of providing targeted advertising. For more information including how to opt-out, please visit:

https://tools.google.com/dlpage/gaoptout

• Aggregated Form. We may make certain automatically-collected, aggregated, or otherwise de-identified personal information available to third parties for various purposes, including (i) compliance with various reporting obligations, (ii) for business or marketing purposes, or (iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through our Services.
• Advertising/Marketing Partners. We share personal information with third-party advertising and marketing companies including, but not limited to Softline Solutions, KJ Marketing Group, LLC, and Meta (collectively, “Advertising Partners”) in order to provide you with advertisements, marketing, or other information that we think may interest you. These Advertising Partners place cookies and other web-tracking technology on the Website. These Advertising Partners may also collect or have access to data about you that they collected over time and across different online services. Information collected and used by Advertising Partners is not subject to this Privacy Policy. For more information, please visit:

https://www.softlinesolutions.com/privacy-policy/

https://www.facebook.com/privacy/policy/

• Social Media. Our Website and Services may offer integrated social media features, such as the Facebook “Like” button, which let you share your actions that you take on our social media pages. You may control who views your social media activity by adjusting your setting on the social media platform.
• As Required by Law, Subpoena or Similar Government Order. We may access, preserve, share, or disclose your personal information if we believe doing so is required or appropriate to: (i) comply with all laws or regulations, including any tax reporting requirements, (ii) comply with any other law enforcement requests or legal process, such as a court order or subpoena, (iii) respond to your requests, or (iv) protect your, our, or others’ rights, property, or safety.
• Outside Professionals. We may share or disclose your personal information with any of our professional advisors such as attorney or accountants (“Outside Professionals”) in order to facilitate the professional advice such Outside Professionals provide to us.
• Contractors. We disclose personal information to entities that help us fulfill a business or commercial purpose (“Contractors”). Contractors are not permitted to sell or share your personal informant or to use your personal information other than to perform the tasks we assign to them.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Consent. We may also share or disclose your personal information with your permission.

4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

Our Website offers you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Website. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 14 months.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at service@journeybuildersinc.com.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

We have not disclosed personal information to third parties for third parties’ direct marketing purposes in the preceding calendar year.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.”

If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name	YES
B. Personal information categories listed in the California Customer Records statute	Name, contact information, education, employment, employment history and financial information	YES
C. Protected classification characteristics under California or federal law	Gender and date of birth	NO
D. Commercial information	Transaction information, purchase history, financial details and payment information	YES
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements	YES
G. Geolocation data	Device location	YES
H. Audio, electronic, visual, thermal, olfactory, or similar information	Images and audio, video or call recordings created in connection with our business activities	NO
I. Professional or employment-related information	Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us	NO
J. Education Information	Student records and directory information	NO
K. Inferences drawn from other personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	NO

We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of:

• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by email at service@journeybuildersinc.com, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal data.

Journey Builders has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. Journey Builders will not sell personal information in the future belonging to website visitors, users and other consumers.

Your rights with respect to your personal data

Right to request deletion of the data – Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.

Right to be informed – Request to know

Depending on the circumstances, you have a right to know:

• whether we collect and use your personal information;
• the categories of personal information that we collect;
• the purposes for which the collected personal information is used;
• whether we sell your personal information to third parties;
• the categories of personal information that we sold or disclosed for a business purpose;
• the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
• the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights. Unless permitted by law, if a consumer exercises any of their rights under the California Consumer Privacy Act, we will not:

• deny the consumer goods or services;
• charge the consumer different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
• provide the consumer a different level or quality of goods or services; or
• suggest that the consumer may receive a different price or rate for goods or services or a different level or quality of goods or services.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Right to opt-out

California residents have the right to opt-out of the selling or sharing of their personal information. To help you determine whether to opt out, we have provided the following charts summarizing what personal information we have sold, shared, or disclosed in the past 12 months.

Categories of Personal Information Collected, Sold or Shared for Cross-Context Behavioral Advertising or Disclosed for a Business Purpose within the past 12 months.

Category of Personal Information	Collected	“Sold” or Shared in the Past 12 Months	Categories of Third Parties to Whom Sold or Shared	Disclosed for a Business Purpose in Past 12 Months	Categories of Third Parties to Whom Disclosed
Individual Identifiers.	Yes	Yes	Third Party Analytics Tools or Services   Advertising Partners	Yes	Service Providers
Categories Described in California Consumer Records Act, CA Civil Code §1798.81.5.	Yes	Yes	Third Party Analytics Tools or Services   Advertising Partners	Yes	Affiliates   Outside Professionals   Third-Party Application Providers
Characteristics of protected classifications under California or federal law.	No	N/A	N/A	N/A	N/A
Commercial information.	Yes	No	N/A	Yes	Affiliates   Outside Professionals
Biometric information.	No	N/A	N/A	N/A	N/A
Internet or other electronic network activity.	Yes	Yes	Third Party Analytics Tools or Services   Advertising Partners	Yes	Service Providers
Geolocation data.	No	N/A	N/A	N/A	N/A
Audio, electronic, visual, thermal, olfactory, or similar information.	No	N/A	N/A	N/A	N/A
Professional or employment-related information.	Yes	No	N/A	Yes	Affiliates   Outside Professionals   Third-Party Application Providers   Contractors
Education information.	Yes	No	N/A	Yes	Affiliates   Outside Professionals   Third-Party Application Providers   Contractors
Inferences drawn from any of the information identified above.	No	N/A	N/A	N/A	N/A

 

Categories of “Sensitive” Personal Information Collected, Sold or Shared for Cross-Context Behavioral Advertising or Disclosed for a Business Purpose within the past 12 months.

 

Category of Sensitive Personal Information	Collected	Shared or Sold in the Past 12 Months	Categories of Third Parties to Whom Shared or Sold	Disclosed for a Business Purpose in Past 12 Months	Categories of Third Parties to Whom Disclosed
Social Security, Driver’s License, State ID, or Passport Number.	No	N/A	N/A	N/A	N/A
Account Log-in and Password	No	N/A	N/A	N/A	N/A
Financial Account, Debit Card, Credit Card Number and account access information.	No	N/A	N/A	N/A	N/A
Precise Geolocation.	No	N/A	N/A	N/A	N/A
Racial or ethnic origin, religious or philosophical beliefs or union membership.	No	N/A	N/A	N/A	N/A
Contents of email, text messages unless We are intended recipient.	No	N/A	N/A	N/A	N/A
Genetic Data	No	N/A	N/A	N/A	N/A
Biometric Information for purpose of identification.	No	N/A	N/A	N/A	N/A
Personal information collected and analyzed concerning a consumer’s health.	No	N/A	N/A	N/A	N/A
Personal information collected and analyzed concerning a consumer’s sex life or sexual orientation.	No	N/A	N/A	N/A	N/A

 

How to Exercise Rights

            To exercise your rights under California law, a resident must submit a verifiable consumer request to us by either:

• using the “Contact Us” form on our website; or
• calling us at (866) 502-7112

The person making the request must:

• Provide sufficient information to allow us to verify that the person submitting the request is the person, or the authorized representative, of the person whose Personal Information is implicated by the request.
• Describe the request with sufficient detail to allow us to properly understand, evaluate, and respond to it.

Only a California resident, or a person authorized to act on the resident’s behalf, may make a consumer request to Journey Builders related to the resident’s personal information. A California resident may also make a consumer request on behalf of their minor child.

We cannot respond to a request if we cannot verify the consumer’s identity or the requestor’s authority to make the request. You do not have to create an account to submit a consumer request. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

If a California resident sends a verifiable consumer request as set forth above, we will respond within 45 days. If we need additional time, we will inform the person making the request of the reason for the extension and the length of the extension. We will deliver our written response by e-mail.

Any disclosures we provide will only cover the 12-month period preceding receipt of the verifiable consumer request. Alternatively, the response will explain the reasons we cannot comply with a request.

For data portability requests, we will provide the sought-after Personal Information in a form that is readily useable and should allow the consumer to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to a verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell the requestor why and provide the requestor with a cost estimate before completing the request.

Other privacy rights

• you may object to the processing of your personal data
• you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
• you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

11. DO TEXAS RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Rights Under the Texas Data Privacy and Security Act

Texas residents have the right to:

• confirm whether we are processing their personal data
• access their personal data;
• correct inaccuracies in their personal data;
• delete personal data;
• obtain a copy of digitized personal data in a portable and readily useable format that allows the resident to transmit the data to another controller without hindrance;
• opt-out of the processing of personal data for purposes of: (a) targeted advertising, (b) the sale of personal data, or (c) profiling in furtherance of a decision that produces a legal or similarly significant effect.

How to Exercise Your Texas Rights

To exercise any of these rights, please submit your request to us at service@journeybuildersinc.com with the subject, “Texas Privacy Act Consumer Request.”

In order to authenticate your request we will need you to provide us with enough information to identify you (e.g., your full name, address, and customer or matter reference number), proof of your identity and address (e.g., a copy of your driver’s license or passport, a recent utility bill), and a description of what right you wish to exercise along with any information to which your request relates. If feasible, we will match the identifying information provided by you with the personal information that we already maintain about you. Any personal data we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

We reserve our right not to respond to requests that cannot be authenticated.

You may only make a request to access or receive copies of personal information twice within a 12-month period.

Response Timing and Format

If we can authenticate your request, we will respond within 45 days after receipt of the request. If we need additional time, we will inform you of the reason for the extension and the length of the extension. We will deliver our written response by e-mail.

Alternatively, if we are unable to honor your request, the response will explain the reasons why.

For data portability requests, we will provide your information in a form that is portable and in a readily useable format that allows the Texas resident to transmit the data to another controller without hindrance.

We do not charge a fee to process or respond to an authenticated consumer request, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why and provide you with a cost estimate before completing your request.

Appeal

You may appeal our decision with respect to a request you have submitted by emailing us at inquiries@journeybuildersinc.com. We will inform you in writing of any action taken or not taken in response to an appeal not later than the 60th day after the date of receipt of the appeal, including a written explanation of the reason or reasons for the decision.

If an appeal is denied, you may contact the Attorney General at the link below to submit a complaint:

https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/

Notices

We do not sell your sensitive data. Sensitive data includes: (a) personal data revealing racial or ethnic origin, religious beliefs, mental or physical health diagnosis, sexuality, or citizenship or immigration status, (b) genetic or biometric data that is processed for the purpose of uniquely identifying an individual, (c) personal data collected from a known child, or (d) precise geolocation.

We do not sell your biometric personal data. Biometric data means data generated by automatic measurements of an individual’s biological characteristics. The term includes a fingerprint, voiceprint, eye retina or iris, or other unique biological pattern or characteristic that is used to identify a specific individual. The term does not include a physical or digital photograph or data generated from a physical or digital photograph, a video or audio recording or data generated from a video or audio recording, or information collected, used, or stored for health care treatment, payment, or operations under the Health Insurance Portability and Accountability Act of 1996 (42 U.S.C. § 1320d et seq.)

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us using our contact form.

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here.

15. MOBILE PHONE DISCLAIMER

By providing my phone number to “tekgence”, I agree and acknowledge that “tekgence” may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP”. For more information on how your data will be handled please see tekgence’s privacy policy below.

Privacy Policy:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.